Shipping Terms

  • Shipping and Delivery Times

    Below, you will find our shipping terms, which apply to all orders placed in our online store.

    Shipping and Delivery Times

    • We ship across Europe.
    • Our production times are Monday through Friday.
    • Delivery times depend on the production time and the destination address.
    • If you need an item by a specific date, please order in advance.

    Reasons for Delays

    Despite careful planning, delivery delays may occur.

    Possible reasons include:

    1. Incorrect delivery address (In this case, the customer may incur additional costs)
    2. Raw material shortages
    3. Quality checks
    4. Large orders
    5. Peak times during special occasions (Valentine’s Day, Christmas, etc.)

    Additional Notes

    • If there are any delays, we will notify you as soon as possible via email.
    • If you have any questions or issues with your order, please contact our customer service team.

    Shipping Costs

    Shipping costs are calculated based on the order value before any applicable discounts and the destination country.

    Below is an overview of all countries served by our shipping partners DHL and GLS.

  • Germany

    Shipping costs €5.90

    DHL Parcel

  • Austria

    Shipping costs €7.90

    GLS Parcel International

  • Belgium

    Shipping costs €7.90

    GLS Parcel International

  • Bulgaria

    Shipping costs €17.50

    DHL Parcel International

  • Croatia

    Shipping costs €15.70

    GLS Parcel International

  • Czech Republic

    Shipping costs €10.60

    GLS Parcel International

  • Denmark

    Shipping costs €7.90

    GLS Parcel International

  • Estonia

    Shipping costs €16.90

    GLS Parcel International

  • Finland

    Shipping costs €16.90

    DHL Parcel International

  • France

    Shipping costs €9.90

    GLS Parcel International

  • Greece

    Shipping costs €17.50

    DHL Parcel International

  • Netherlands

    Shipping costs €7.90

    GLS Parcel International

  • Hungary

    Shipping costs €12.90

    GLS Parcel International

  • Ireland

    Shipping costs €16.90

    DHL Parcel International

  • Italy

    Shipping costs €12.90

    GLS Parcel International

  • Latvia

    Shipping costs €14.90

    GLS Parcel International

  • Lithuania

    Shipping costs €14.90

    GLS International Parcel

  • Luxembourg

    Shipping costs €7.90

    GLS Parcel International

  • Malta

    Shipping costs €16.90

    DHL Parcel International

  • Poland

    Shipping costs €9.90

    GLS Parcel International

  • Portugal

    Shipping costs €16.90

    DHL Parcel International

  • Romania

    Shipping costs €16.90

    DHL Parcel International

  • Slovakia

    Shipping costs €13.90

    GLS Parcel International

  • Slovenia

    Shipping costs €14.90

    GLS Parcel International

  • Spain

    Shipping costs €16.90

    DHL Parcel International

  • Sweden

    Shipping costs €14.90

    GLS Parcel International

  • Cyprus

    Shipping costs €13.90

    GLS Parcel International
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